Customer support

For seamless assistance, Mostbet provides users with a dedicated customer support team accessible through the online casino platform. Reachable via phone, live chat, email, and social media, the efficient customer service staff is here to assist.
Feel free to contact the customer support team for any queries or concerns you might encounter while gaming. They are available to address questions about games, deposit and withdrawal processes, or any other aspect of the casino experience.

Update by March 15, 2024

How to Reach Our Support Team

If you need assistance, there are two convenient ways to contact Mostbet’s customer service:

Via Email

To get in touch with Mostbet’s customer service team, you can send an email to [email protected]. This method is well-suited for those who prefer expressing detailed questions or concerns in written form.

By Phone

For more direct communication, you can call Mostbet’s customer service at +44 20 3318 2927. This option is particularly helpful if you have an urgent issue that requires immediate resolution.

Whether you choose to email or call, our dedicated customer service team is here to provide you with the support you need.

How to Reach Our Support Team

Getting in Touch with Customer Support

For your convenience, there are several ways to connect with Mostbet’s customer support team:

Live Chat

The quickest and simplest method is through the live chat feature on Mostbet’s website. This real-time option allows you to chat with a customer support representative instantly, available round the clock.


You can also reach out to Mostbet or leave comments on their official pages on popular social media platforms such as Facebook, Twitter, and Instagram. This option is suitable for straightforward questions or comments.

No matter which method you choose, Mostbet’s customer support team is here to assist you.

Customer Support Assistance

Customer Support Assistance

If you encounter any challenges or inquiries, Mostbet’s customer support team is here to help. Here’s how they can assist you:

  1. Technical Issues: If you encounter technical problems while using the casino platform or playing games, the customer care team can resolve the issues and offer solutions.
  2. Account Support: Whether it’s verifying your identity, resetting your password, or updating your personal details, the account support team is ready to assist with any account-related matters.
  3. Payment Concerns: Should you experience difficulties with deposits or withdrawals, the customer service team is available to guide you through the process and find a solution.
  4. Game Queries: Unsure about the rules of a specific game? The customer service team can provide guidance and clarification to ensure you understand the gameplay.
  5. Responsible Gambling: If you have questions about responsible gambling practices or need assistance in setting deposit limits, the customer support staff can direct you to relevant resources.

No matter the issue, Mostbet’s dedicated customer support team is committed to ensuring your inquiries are addressed promptly and effectively.